Who We Are

Who We Are - 2024 was our 28th Year as Perfectly Grand!

Founded in 1996, Perfectly Grand is the oldest piano accessory company on the internet, and unlike most of our competitors, we are one of the only companies run by a family with extensive technical piano knowledge. With over 50 years combined experience in the piano industry, our in-depth knowledge gives us the ability to answer any question our customers may have.

We believe in providing our customers with straight forward knowledge so they may make a better informed decision. One example of our innovative approach can be seen in our piano cover category. We explain in depth what protection our different covers provide and help you analyze your own piano cover needs. Furthermore, anyone who calls or emails our cover technician for additional advice gets personal attention and terrific recommendations based on their piano’s unique circumstances - be it in the home, at school, at church or on stage.

Our business philosophy is simple - provide our customers with in-depth knowledge, superior customer service and the best products at competitive prices.

We look forward to helping you accessorize, care for and protect your piano for years of music and enjoyment to come.

Sincerely,

Charles & Morna Flaum

A Piano Holiday Video for Our Piano Customers:

Please click here to listen to and watch our amazing animated piano!
Enjoy seeing a piano from the inside, as the animation
 plays your favorite carol and
shows you how a piano makes these amazing sounds (with a little creative license)!

CLICK HERE:  Our Animated Piano Plays A Carol For You!

 

Some Recent Compliments 

**************************** 2024 ****************************

I’d ordered a vinyl piano cover with embroidery for my Steinway L.  It arrived on Christmas eve.  I took it home, put it on the piano, its’ gorgeous. It’s a perfect fit.  Everybody in the family loves it.  It absolutely makes a beautiful presence in our living room for our piano.  And now I don’t have to worry about the damage to the piano for all the junk that they put on top.  It really adds benefit to the piano.  Thank you very much!

Dear Tom - Thank you so much for your kind note! 
This made us so very happy at the end of 2024!
We've been Perfectly Grand since 1996!
Morna and Charles 

 

*************************** 2024 *************************

 

Perfectly Grand:
I just received the organ bench cushion you custom made for me.  I am happy to say that it fits perfectly, the 2” cushion is extremely comfortable, and the quality is first class.  I usually play daily for about four hours and have back problems.  This cushion helps eliminate the pain I usually feel after playing for that length of time.  I am so glad I found your company on the internet and I will certainly let other pianists and organists know about your quality product.  Thank you again from a very satisfied customer.  
Paul - Shallotte NC

 

 

 

*************** 2018 **************

Hi Morna,

The piano cover has arrived well in time before my Alberta departure, thanks to your efforts in getting the order underway so promptly!

The cover is “just perfect” and it will do the job of protecting my piano from daily wear and tear from dust and cat claws.

Thank you again for your sincere attention to my online order; you are indeed a business role model that truly cares about your customer.

Cheers,

 

***************************

2024 Compliments!heart

My piano cover is GORGEOUS!  Just arrived yesterday.  Fits PERFECTLY.  Thanks so much - I am SO happy with this purchase.  I looked at many sites, and am very glad I chose you!
-Lisa
 
****
Morna-
I just wanted to let you know that the piano cover is PERFECT!!! Thanks for rushing it for me.The movers left yesterday…and the piano is now safely snug in its new Yamaha blanket!!!
Very appreciative-
Camille
 
***
Yes it looks amazing!  I just appreciate so much your willingness to work with me on getting this new cover.  It looks stunning and so many compliments from congregation members.  If I am aware of anyone needing a cover, I definitely will recommend you.  Do have a happy and safe summer.  We are scorching here in Kansas City, 100° and no rain!   Again Morna, thanks so much!!
Melissa
 
***

 

2023 Compliments:

The piano cover arrived today.  Beautiful.  It enhances the look in the room.  A truly quality product----excellent material which looks professional.  A fine addition to protect the piano.  I like it VERY MUCH and consider the price to be reasonable for such a quality item.  I sincerely appreciate the excellent customer service and personal attention to my order.  Thank you very much.  I'm very impressed with your company and its work.  Dr. Horne (SC)
 
Thank you! Much appreciated. Love the piano cover.  - Rachel

Hi Morna,
I received my piano cover yesterday. It fits perfectly and looks great! I wish I would have done this years ago.
Thank you so much for the great customer service. I really appreciate it!  -  Noreen G 




Morna:
Thank you so much – and Charles too – for helping me select the perfect lamp for my friend’s organ.  It fits perfectly and she loves it.  It is a beautiful lamp and the 2 – 60 watt bulbs give plenty of light.  Thanks for looking at the photos and selecting the best lamp possible.
Pat

I just wanted to let you know how pleased we were with the cover.  It fit
perfectly and was exactly as described on your website.
The purchase actually was for the Kiel Municipal Band of Kiel, WI and your
handiwork is on display covering the new piano at our rehearsal room.
Thanks again!
Jon M
Director


I am very happy with my custom made bench cushion. Thank you!

Morna,
We received the cover and delivered to our customer who is very pleased with
the product.
Thank you for the excellent customer service.  We will definitely be doing
business with Perfectly Grand again.


***

Thank You Morna! I received the cover and it looks wonderful on our piano!  
~  Sally H (a customer from a church who sent us a template)

 

***

12/1/23:
RE: PIANO COVER:
it arrived today, it is beautifully done, and i'm grateful!
thanks so much.
 
 

 

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